SHIPPING AND DELIVERY
The Soulful Box is located in Melbourne, Australia.
Standard shipping is $13.99 on all orders. If you spend over $150 automatic Free Shipping will be applied to your cart.
National shipping will take 3-6 business days to arrive. We currently do not offer international shipping.
Contact us to arrange local Pick Up from our store location.
RETURNS
We currently do not offer returns on change of mind products. Please let us know if there is a faulty or damaged product within your delivery for us to rectify it as soon as possible. We wish to create a pleasant and enjoyable unboxing experience for you and would greatly appreciate any feedback sent to us through our "Contact" section of the website.
SUSTAINABILTY
Our Bit To The Environment
The Soulful Box aims to use recyclable materials where possible. This means we use packing boxes and shipping slips that can be recycled at home. We also use biodegradable tissue paper and packing tape to minimise our waste.
The Soulful Box strives to source ethically made products that can be enjoyed and reused time and time again.
If you have any suggestions on how we can improve our sustainability action please visit our 'Contact' page via the website to leave your statement.